Your Data Protection
At 68 RM, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. Learn how we collect, use, and protect your personal information.
Our Privacy Commitment
Each of these principles is more than a written promise — they are embedded in how we build and operate the platform every single day.
Every piece of information you submit to the 68 RM — whether a phone number, Touch 'n Go, DuitNow, or FPX payment details — is encrypted with SSL 256-bit before being transmitted over the internet. No third party can intercept or read your data in transit.
68 RM has never and will never sell, rent, or trade players' personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset for us to sell to advertisers or data brokers.
We only collect information that is strictly necessary to manage your account and ensure a safe betting experience at 68 RM. No data is collected in excess or for purposes not stated in this Privacy Policy.
Every member 68 RM have the right to request a copy of their personal data, correct inaccurate information, or apply for data deletion in certain circumstances. All requests are processed within 14 business days at no charge.
Your data is retained by 68 RM only for as long as your account remains active, or for the period required by applicable Malaysian law. Once an account is closed and the mandatory retention period has expired, your personal data is securely deleted from our systems.
In the event of a data security incident affecting your personal information, 68 RM committed to notifying you within 72 hours of detecting an incident — in line with international data protection best practices.
This Privacy Policy describes how 68 RM collects, uses, stores, and protects your personal information when you use our online sports betting and casino platform. It applies to all registered members and visitors of the 68 RM platform. By using our platform, you agree to the practices described in this Privacy Policy.
Platform 68 RM takes the privacy of Malaysian players very seriously. We understand that when you register an account and begin using our platform — whether to bet on BWF World Tour badminton matches, Malaysia Super League football, live baccarat tables, or any other game — you are entrusting us with valuable and personal information. That trust is not something we take lightly.
This Privacy Policy explains clearly, and in language that all Malaysians can understand:
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy 68 RM, which together form the complete framework of the agreement between you and our platform.
68 RM collects your personal information through several channels — during account registration, during platform use, and through your interactions with our support team. The information we collect can be grouped into the following categories:
| Data Category | Sample Information | Source |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Provided by you during registration or KYC |
| Contact Data | Email address, phone number | Provided by you during registration |
| Financial Data | E-wallet information (Touch 'n Go, GrabPay, DuitNow), deposit and withdrawal records | Generated at the time of transaction |
| Usage Data | Betting history, games played, login times | Automatically generated during use |
| Technical Data | IP address, device type, browser, operating system | Collected automatically |
| Communication Data | Live chat records, emails, support enquiries | When you contact 68 RM support |
Important Note: 68 RM does not collect more information than is necessary to operate your account and fulfil our legal obligations. We do not request details such as your full bank account number, e-banking password, or OTP codes — if anyone claiming to represent 68 RM asks for such information, please contact our support team immediately.
Every piece of information we collect at 68 RM is used for specific, legitimate purposes. We do not use your data for unrelated purposes without first obtaining your consent. The primary purposes for which data is used are as follows:
68 RM does not sell, rent, or trade your personal data to any third party for their commercial purposes. However, there are limited situations where we need to share certain information in order to operate the platform properly:
All third parties handling player data 68 RM are required to comply with strict data security standards and may only use that data for purposes authorised by 68 RM. They are not permitted to use your data for their own purposes.
Protecting your personal data is a top technical and operational priority for 68 RM. We implement multiple layers of security to ensure your information is always protected:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against every threat. We encourage you to do your part by keeping your account password confidential 68 RM yours and does not share it with anyone.
Platform 68 RM uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
The types of cookies we use at 68 RM is:
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform 68 RM.
Given that the platform 68 RM involves financial transactions in Malaysian Ringgit (RM), we apply additional, dedicated protections to all player financial data.
When you make a deposit using Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX — including Maybank2u and CIMB Clicks — your payment information is processed through a licensed and regulated payment gateway. 68 RM does not store your full e-wallet account details or online banking information — we only retain the authentication tokens required for recurring transactions that you have authorised.
Platform 68 RM is intended for users aged 18 and above only. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
When the registration or identity verification process reveals that a user is a minor, 68 RM will:
If you believe your child or a minor has registered an account at 68 RM, please contact our support team immediately at support@68rm.net and we will take prompt action.
As a member 68 RM and a Malaysian citizen, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you on the 68 RM. This request will be processed within 14 business days and we will provide your data in a readable format.
If any information we hold about you is inaccurate or out of date, you have the right to request a correction. You may also update most of your profile information directly in your account settings. 68 RM you.
In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to legal obligations that require us to retain certain records — such as financial transaction records for AML compliance purposes.
You may opt out of receiving marketing communications from 68 RM at any time via the "unsubscribe" link in our emails or by contacting our support team. This will not affect essential service communications.
You may request that we restrict how we process your data in certain circumstances — for example, while you are disputing the accuracy of your data, or during the investigation of a complaint relating to data processing by 68 RM.
If you are not satisfied with the way 68 RM handle your personal data and cannot be resolved through our support channels, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
68 RM retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
Secure Data Deletion: When data is no longer required, 68 RM ensures deletion is carried out using secure, non-recoverable methods. Data is not simply "removed" — it is digitally destroyed in accordance with adopted industry standards.
68 RM may need to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect your information. When material amendments are made:
Continued use of the platform 68 RM after the effective date of any amendment indicates your acceptance of the revised Privacy Policy. If you do not agree with the changes, please contact our support team to discuss your options, including account closure if required.
For any questions, requests, or complaints regarding this Privacy Policy or how we 68 RM handle your personal data, please reach out to us through the following channels:
Our Malay-speaking team will respond to privacy-related enquiries within 3 business days. For formal requests such as data access or deletion, please submit a written request via email along with a copy of your ID for identity verification. This process typically takes 14 business days.
Frequently Asked Questions